Kindle 用户的账号被封,所有已购图书被删除,这种情况一般是因为什么原因,有人遇到过类似情况吗?
的有关信息介绍如下:
买书时候的ip地址和你amazon帐号的地区设置不一致,且无视客服多次的电邮沟通就可能发生这种情况。
kindle美国市场里的大部分书应该都是只有美国版权,因为版权原因不能向美国以外的人士出售。所以如果你的amazon帐户设置不是美国,那么就应当去对应的market里面去买书,如果你设置的地区没有相对应的market,那么就要去international market买书,否则就是违反amazon的规定。amazon可不想吃版权官司,所以它会检测购书者购书时的ip地址是否与amazon帐户的地区设置一致,发现不一致就会由客服发电邮与你进行确认。
相关事件里那位恐怕就是帐户地区设置为uk,结果非要去us market买书还不理客服的确认邮件导致被封号。
刚入kindle的时候,我曾经没挂代理就去买书结果帐号就被暂停了,然后amazon的客服还发了邮件。以下是邮件原文:
Hello,
> I see that you attempted to purchase "The Life of Abraham Lincoln (Kindle
> Edition) " while in a different country than the United States listed on
> your Amazon account. Certain Kindle titles are not available everywhere.
> We are reaching out to you to ensure the best possible service for your
> account.
>
> If you have moved to a different country, you can easily update your
> country for your Amazon account at http://www.Amazon.com/manageyourkindle
>
> If this is not the case, and you would like to share information that you
> live in the United States, we can be reached by fax at 001-206-266-1838
> from outside the US, or 206-266-1838 from within the US. Helpful
> information includes:
> – Passport
> – Military ID
> – Permanent Resident Card
> – Driver’s License
> – Other state photo identity card
>
> We want to assure you that we handle this information in a secure manner:
> these are dedicated fax lines, staffed in an area with limited employee
> access. The fax is never printed, just converted to an electronic image
> that is used to check the country, then the image is deleted.
我回复了客服的邮件承认自己居住在中国,然后去改了帐户设置。amazon的帐户就恢复了正常。帐户地区设置为中国以后只能去international market买书,选择很少。不过非得去us market买书也很简单,挂个us代理再买就没有问题。



