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Kindle 用户的账号被封,所有已购图书被删除,这种情况一般是因为什么原因,有人遇到过类似情况吗?

Kindle 用户的账号被封,所有已购图书被删除,这种情况一般是因为什么原因,有人遇到过类似情况吗?

的有关信息介绍如下:

Kindle 用户的账号被封,所有已购图书被删除,这种情况一般是因为什么原因,有人遇到过类似情况吗?

买书时候的ip地址和你amazon帐号的地区设置不一致,且无视客服多次的电邮沟通就可能发生这种情况。

kindle美国市场里的大部分书应该都是只有美国版权,因为版权原因不能向美国以外的人士出售。所以如果你的amazon帐户设置不是美国,那么就应当去对应的market里面去买书,如果你设置的地区没有相对应的market,那么就要去international market买书,否则就是违反amazon的规定。amazon可不想吃版权官司,所以它会检测购书者购书时的ip地址是否与amazon帐户的地区设置一致,发现不一致就会由客服发电邮与你进行确认。

相关事件里那位恐怕就是帐户地区设置为uk,结果非要去us market买书还不理客服的确认邮件导致被封号。

刚入kindle的时候,我曾经没挂代理就去买书结果帐号就被暂停了,然后amazon的客服还发了邮件。以下是邮件原文:

Hello,

> I see that you attempted to purchase "The Life of Abraham Lincoln (Kindle

> Edition) " while in a different country than the United States listed on

> your Amazon account. Certain Kindle titles are not available everywhere.

> We are reaching out to you to ensure the best possible service for your

> account.

>

> If you have moved to a different country, you can easily update your

> country for your Amazon account at http://www.Amazon.com/manageyourkindle

>

> If this is not the case, and you would like to share information that you

> live in the United States, we can be reached by fax at 001-206-266-1838

> from outside the US, or 206-266-1838 from within the US. Helpful

> information includes:

> – Passport

> – Military ID

> – Permanent Resident Card

> – Driver’s License

> – Other state photo identity card

>

> We want to assure you that we handle this information in a secure manner:

> these are dedicated fax lines, staffed in an area with limited employee

> access. The fax is never printed, just converted to an electronic image

> that is used to check the country, then the image is deleted.

我回复了客服的邮件承认自己居住在中国,然后去改了帐户设置。amazon的帐户就恢复了正常。帐户地区设置为中国以后只能去international market买书,选择很少。不过非得去us market买书也很简单,挂个us代理再买就没有问题。